Privacy Policy

Last updated: June 9, 2026

This Privacy Policy describes how HMTA Multimedia ("we", "us", or "our"), operator of Madame Isabelle Soul Readings at reading.allo-medium.fr, collects, uses, and protects your personal information when you use our services.

By placing an order or using our website, you agree to the practices described in this policy.

1. Who We Are

HMTA Multimedia
7 rue des Dunes, 75019 Paris, France
Email: contact@allo-medium.fr
Website: reading.allo-medium.fr

2. Information We Collect

When you place an order, we collect the following information:

• First name and email address
• Date of birth (used solely to prepare your reading)
• Gender and relationship status (optional, used solely to personalise your reading)
• Your question or intention (used solely to prepare your reading)
• Name and date of birth of a third party (only if you voluntarily provide it)
• Payment information (processed directly by PayPal — we never see or store your card details)

We also automatically collect standard server logs (IP address, browser type, pages visited) for security and analytics purposes.

3. How We Use Your Information

Your information is used exclusively to:

• Prepare and deliver your personalised Soul Reading PDF
• Send your reading and follow-up guidance emails
• Process and confirm your payment via PayPal
• Respond to your support requests
• Improve our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Email Communications

By placing an order, you agree to receive your Soul Reading and a series of follow-up guidance emails from Madame Isabelle. You may unsubscribe at any time by clicking the unsubscribe link in any email or by writing to contact@allo-medium.fr.

5. Payment Processing

All payments are processed securely by PayPal. We do not store, process, or have access to your credit card or banking information. PayPal's privacy policy applies to all payment transactions: paypal.com/privacy.

6. Data Retention

We retain your order information (name, email, reading details) for up to 3 years for accounting and legal compliance purposes. You may request deletion of your data at any time (see Section 8).

7. Data Security

Your data is stored on secure servers. We use SSL encryption for all data transmitted through our website. Access to personal data is restricted to authorised personnel only.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Receive your data in a portable format

To exercise any of these rights, contact us at contact@allo-medium.fr. We will respond within 30 days.

9. Cookies

Our website uses only essential technical cookies required for the site to function. We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy, please contact us:
contact@allo-medium.fr
HMTA Multimedia — 7 rue des Dunes, 75019 Paris, France